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DevOps Engineer (w/m/d)

Permanent Employment, Experienced Position - Timișoara

We are seeking an experienced Senior Dev Ops Engineer to work independently as well as a part of the team focused on maintaining the CME service. In your role, you should provide mentoring and training as necessary. Take ownership of issues and problems and drive the fix/resolution to completion, including working with required experts and supporting teams.  We are working with the SRE approach and Agile mode of work. You need to build relationships with teammates, colleagues, partners and clients to deliver the service and understands the impact of the CME service has on colleagues and customers. Your expertise will help to take the CME Service to a Future mode of Operation with quicker provisioning times and a cost effective Service, with Infrastructure as Code - Automation of services, infrastructure, processes, reports. Looking for opportunities to find engineering solutions to toil, repetitive tasks, SSRs, processes. POCs of new applications, services, processes.  If you are looking to expand your skills and grow in a dynamic technical environment, we encourage you to apply!
Your mission
  • Respond to take ownership of, & resolve incidents, by following established processes and documented work steps. 
  • Escalate to appropriate experts and supporting teams. 
  • Plan, present and execute changes.
  • Create technical documents, and document processes, user/how to guides. 
  • Uses relevant information for timely diagnosis and enable workarounds and solutions to keep the service running at the agreed service levels. 
  • Meet or exceed customer expectations / service level agreements. 
  • Create and manage vendor support cases (i.e. Citrix). 
  • Independently performing predefined and described SSRs. 
  • Be part of the on-call duty operation
Your profile
  • Expertise in Cloud Orchestration and Automation.
  • Broad knowledge of most important programming languages and automation as Code.
  • Broad knowledge in common Linux distribution and Windows Server versions 2016/2019/2022.
  • Knowledge of Network, Switching, VPN and Firewall configuration in Azure.
  • Experience in incident management, troubleshooting, and Root Cause Analysis (RCA) documentation.
Why us?
  • Modern workplaces and equipment
  • Flexible working hours and extensive home office regulations
  • Dynamic company development
  • Comprehensive training and further education opportunities
  • Collaborative and supportive team culture with a strong focus on knowledge sharing and professional growth
  • Additional annual leave days beyond the statutory entitlement

Contact Information
Apply now!
If you have any questions, feel free to contact:
karriere@manage-now.de
Apply now

ABOUT US

Manage Now is a leading IT service and managed services provider for enterprises and public institutions that want to strategically develop their IT while ensuring stable operations at the same time. With over 50 years of combined IT and project experience, we take responsibility for complex IT landscapes. In doing so, we combine consulting, operations, and transformation in an integrated approach, creating the foundation for IT that functions reliably while remaining controllable. Our integrated portfolio ranges from sovereign cloud and hybrid and multi-cloud to SAP and application management, as well as security and modern workplace environments, creating the foundation for IT that functions reliably while remaining controllable. Organizations can decide for themselves how much responsibility they want to hand over, from individual services to full end-to-end operational responsibility.

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